Please join us in extending best wishes to Jo Thornley, who will be retiring from DeForest Group on December 8, 2017. She has been with DeForest Group for the past 7 years and has held the position of Commercial Lines CSR during this time. Jo is a valued employee who has done a wonderful job in the service department catering to the needs of our Partner Agents.
Jo’s favorite aspect of her job has been all of the great relationships she has built with not only the DG staff but with her Partner Agents as well. She has grown fond of her agents and they of her. Steven Farnsworth stated, “I have known Jo for as long as I have been a partner with DeForest Group and would like to thank her for all her help over the years. She has always been a great help to me and has a wonderful willingness to work with my agency to get done whatever I need. To me she exemplifies what DeForest Group stands for and will be greatly missed.”
Donna Montesano, who has worked side by side with Jo throughout the course of her time here at DG, said “Jo was always professional and patient on the phone and she was always willing to help someone”. I will miss her laugh and her always telling people on the phone “‘wait a minute, wait a minute”‘ in that playful tone of hers.” No matter the situation, Jo was always willing to go above and beyond for her agents.
Jo is looking forward to some rest and relaxation and plans to spend more time with her grandkids as she is a proud “Dance Grandma”. We all will all miss Jo and extend our best wishes to her as she takes on this new chapter of her life.


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